About Us – Flood Restoration Geelong
Flood Restoration Geelong: Your Trusted Local Experts in Flood Recovery
At Flood Restoration Geelong, we know how stressful and overwhelming it can be when your home or business suffers water damage. Whether caused by a burst pipe, storm, leaking roof, or overflowing washing machine, water intrusion can disrupt your life significantly and, if not addressed quickly, cause lasting damage. That’s where we come in.
With over 20 years of experience in the carpet cleaning and restoration industry, our team has established a strong reputation as Geelong’s top-rated and most reliable flood service company. We take pride in being a local business trusted by homeowners, property managers, and enterprises across Geelong and the surrounding regions.
Our team of IICRC-certified technicians are trained to deliver professional, safe, and effective solutions for all types of flood and water damage situations. We provide 24/7 emergency flood cleanup in Geelong, ensuring that no matter when disaster strikes, you can count on us to respond quickly and restore your property to its best condition.
Facing a flood emergency? Don’t wait. The first few hours are critical. Call our 24/7 Rapid Response team now at 0459 338 998 for immediate assistance.
Our Story:
From Geelong's Carpet Care Leaders to Flood Restoration Specialists
Our journey began over 20 years ago in the carpet cleaning industry right here in Geelong. As Geelong’s top-rated Flood Restoration specialists, we mastered the science of cleaning, restoring, and preserving fabrics and flooring. We built a reputation for meticulous attention to detail, reliability, and an unwavering commitment to customer satisfaction.
This deep expertise in carpets and flooring laid a natural foundation for a greater purpose. We witnessed firsthand how devastating water damage could be and recognised a critical need in our community for a truly professional, rapid-response flood restoration Geelong service. We knew we had the skills, the local knowledge, and the dedication to do it better than anyone else.
Building on our twenty years of experience, we invested in advanced training and cutting-edge restoration technology, earning certification from the Institute of Inspection, Cleaning and Restoration Certification (IICRC). This growth transformed us from cleaning professionals into certified water damage restoration specialists.
Today, Flood Restoration Geelong represents the culmination of that journey, a dedicated, specialist company built on a legacy of trust and excellence. We are proud to be Geelong’s most reliable flood cleanup service, offering a thorough understanding of how to save your carpets, dry your structures, and protect your property from long-term damage.
Our Experience
Flood Restoration Geelong has over 25 years of combined experience in flood restoration, carpet water damage repairs, meaning that we have experience with thousands of unique water crisis and have vast knowledge, equipment, and tools to restore your property.
We Aim To Educate Clients
At Flood Restoration Geelong, we aim to educate clients. Many people are not aware that the most common flood damage occurs from the blocked gutter and Flexi hose burst. Thus, we recommend regular cleaning of the gutter and replacement of Flexi hoses to avoid any major damage to the property.
Our Promise to You
Flood Restoration Geelong will give you the top priority the job deserves, arrive on time, take all action to halt any further damage, complete the project in a timely manner and keep our prices competitive against any other service providers.
Our Flood Restoration Services in Geelong
At Flood Restoration Geelong, we provide a comprehensive range of flood services to help restore your property quickly and safely. Whether it’s a burst pipe, storm damage, or an overflowing washing machine, we’ve got you covered.
Emergency Flood Cleanup Geelong
We respond quickly to remove standing water, extract excess moisture, and start the drying process straight away. Our flood cleanup service in Geelong is available 24/7 to minimise damage and prevent mould growth.
Wet Carpet Drying & Restoration
Our expertise in carpet cleaning gives us an advantage when it comes to wet carpet drying. We carefully restore carpets using industrial-grade drying equipment, ensuring they are clean, sanitised, and safe to use again.
Water Damage Restoration Geelong
We provide full water damage restoration services, from initial assessment and water extraction to drying, sanitisation, and structural restoration.
Mould Prevention & Treatment
Flooding often leads to mould growth if not treated correctly. Our team identifies, removes, and prevents mould to ensure a safe and healthy environment.
Residential & Commercial Flood Services
Whether it’s a family home, office building, retail shop, or warehouse, we provide customised flood restoration services in Geelong to suit your specific needs.
Why Choose Flood Restoration Geelong?
When it comes to flood services in Geelong, experience, expertise, and quick response times are crucial. We understand that water damage can be overwhelming, but with the right team by your side, recovery can be quick and stress-free
Over 20 Years of Industry Experience
With over twenty years in the carpet cleaning and restoration industry, we bring unmatched expertise to every job. We’ve seen it all, from minor leaks to major floods, and know exactly how to respond.
Certified & Professional Technicians
Our team comprises IICRC-certified technicians, ensuring each service we deliver meets international industry standards. This certification guarantees you’re receiving highly trained professionals who follow best practices in water damage restoration.
24/7 Emergency Response Across Geelong
Flooding and water damage don’t follow business hours, and neither do we. Our emergency response team is available 24/7, ready to arrive swiftly when you need us most.
Advanced Equipment & Proven Methods
We use state-of-the-art water extraction machines, industrial air movers, and dehumidifiers to speed up drying, prevent secondary damage, and restore your property effectively.
Local, Reliable & Trusted in Geelong
As a local business, we take pride in supporting our community. We’re known as Geelong’s most reliable flood cleanup company, trusted by both homeowners and commercial property managers.
Geelong's Top-Rated and Most Reliable Company
Our reputation is our most valuable asset. We have gained the trust of many families and businesses in Geelong through our consistent dedication to quality work and outstanding customer service. We are proud to be recognised as the most dependable and effective flood restoration service Geelong has to offer.
We Work Seamlessly with All Insurance Companies
Dealing with an insurance claim can be stressful during water damage. We ease that burden by working with all major Australian insurers. We document everything thoroughly, providing detailed reports with photos and moisture readings, and communicate with your adjuster to ensure smooth and fair claim processing.
Has your property been affected by water damage?
Call Flood Restoration Geelong now!
Frequently Asked Questions - Flood Restoration Geelong
Will you be able to completely dry my property?
Absolutely. “Completely dry” is our main goal and the standard we ensure on every job. We follow a scientific drying process guided by IICRC S500 standards. This goes well beyond just feeling dry to the touch. Our certified technicians use professional equipment like moisture meters and thermal imaging cameras to check the moisture content in your walls, floors, and structural materials. We set a “dry standard” (based on unaffected areas of your property) and don’t consider the job finished until every affected area is back to its pre-loss moisture level. This thorough process is the only way to prevent secondary damage like mould growth, wood rot, and lingering odours.
What should I do in case of emergency water damage in Geelong?
Taking the right steps immediately can significantly reduce the overall damage. If you’re facing an emergency in Geelong, follow these steps:
- Prioritise Safety: If there is a risk of water coming into contact with electrical outlets, fuse boxes, or appliances, shut off the main power supply to your property immediately. Never use a household vacuum cleaner to remove water.
- Stop the Water Source: If you can do so safely, stop the source of the water. This might mean turning off the main water valve to your house or a specific appliance valve.
- Call Us Immediately: This is the most critical step. Call Flood Restoration Geelong at 0459 338 998. Our 24/7 emergency team will be dispatched immediately. The faster we begin water extraction, the less damage will occur.
- Remove Valuables: Move any furniture, rugs, documents, and other portable valuables from the affected area to a dry, safe location. Place aluminium foil or plastic blocks under the legs of any heavy furniture you can’t move to prevent stains and rust marks on the carpet.
- Remove Excess Water: If it’s safe, you can use a mop and bucket to remove some of the standing water, but do not attempt extensive cleanup yourself.
How much does it cost to repair ceiling water damage in Geelong?
The cost to repair water-damaged ceilings in Geelong can vary significantly since no two cases are alike. Providing an exact quote is impossible without a professional assessment. The final price depends on several important factors.
The Extent of the Damage: A small, contained leak will cost significantly less than a large area of saturated plasterboard and insulation.
The Source and Type of Water: Damage from a clean water pipe is different from contaminated water, which requires more intensive sanitisation.
Materials Affected: The cost will change depending on whether we need to dry plasterboard, remove and replace insulation, or address structural timber.
Accessibility: Ceilings that are difficult to access may require more labour.
Our technician will thoroughly assess the damage and provide you with an estimate for the entire flood cleanup service in Geelong before any work commences.
How do you fix old water damage?
Fixing old water damage requires a careful, multi-step process. First, we must ensure that the original source of the moisture has been permanently repaired. Then, our IICRC certified technicians will:
Assess for Mould and Structural Integrity: Old damage often leads to mould growth and can weaken materials. We conduct a thorough inspection to identify any mould colonies or compromised structural components.
Remove Damaged Materials: Any non-salvageable materials, such as crumbling plasterboard or mould-infested insulation, are carefully removed and disposed of according to industry standards.
Clean and Treat the Area: The exposed structural elements (like timber beams) are thoroughly cleaned, dried, and treated with an antimicrobial solution to kill any remaining mould spores and prevent future growth.
Can water damage be fixed in a house?
Yes, in most cases, water damage can be completely and safely repaired. With over 20 years of experience in the industry, we have successfully restored properties affected by various levels of water damage. The key is acting quickly and hiring a certified professional. A company like Flood Restoration Geelong has the specialised equipment and expertise to manage everything from minor leaks to major flooding events, ensuring your home is not just repaired but restored to a safe, healthy, and pre-damage condition.
Can water damage cause structural damage?
A: Yes, absolutely. This is one of the most serious risks of unaddressed water damage. When water is left to sit, it can have severe consequences for the structural integrity of your home. It can cause:
Wood Rot: Prolonged moisture will cause wooden beams, joists, and subfloors to rot and lose their strength.
Weakened Drywall and Plaster: Saturated plasterboard and plaster will swell, sag, and eventually crumble.
Corrosion: Metal fasteners, screws, and nails can rust and corrode, weakening connections.
Foundation Issues: In severe, long-term cases, water can compromise the foundation of a building.
This is why professional drying is not just about aesthetics; it’s about protecting the core structure and safety of your property.
What types of water damage do you specialise in repairing?
Our IICRC certified team is equipped and trained to handle all types of water damage. We classify incidents according to industry standards to ensure the correct procedures are followed:
Category 1 (Clean Water): From sources like burst pipes, overflowing sinks, or faulty appliance supply lines. While initially clean, it can become contaminated if left untreated.
Category 2 (Grey Water): Water that is significantly contaminated, such as from washing machine overflows, dishwasher discharge, or toilet overflows (with no solid waste).
Category 3 (Black Water): This is grossly unsanitary water from sources like sewage back-ups or rising floodwaters from rivers or stormwater drains. It contains dangerous bacteria and pathogens and requires specialised handling and PPE.
We have the expertise to manage all three categories safely and effectively, from a simple pipe leak to a complex sewage cleanup.
What types of equipment do you use for cleaning and restoration?
We use only the best commercial-grade equipment to ensure a fast and thorough job. Our arsenal includes:
- High-Powered Extraction Units: To remove the maximum amount of standing water quickly.
- LGR (Low-Grain Refrigerant) Dehumidifiers: These powerful machines pull moisture directly from the air, accelerating the drying process.
- Industrial Air Movers (Drying Fans): To create high-velocity airflow across surfaces, promoting rapid evaporation.
- Moisture Meters & Thermal Imaging Cameras: To accurately detect and map the extent of moisture, even behind walls and under floors.
- HEPA Air Scrubbers: To capture airborne contaminants, mould spores, dust, and odours, purifying the air during the restoration process.
Are your cleaning products safe for pets and children?
Yes, the safety of your family and pets is our top priority. We use professional, industry-approved cleaning and sanitising agents that are specially formulated for water damage restoration. While they are highly effective at neutralising bacteria and preventing mould growth, they are safe for residential and commercial spaces. Once our process is finished and your property is returned to you, you can be confident that it is a clean, safe, and healthy environment for everyone, including the most vulnerable members of your family.